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Testimonials |
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Real Commerce, Real Applications ... Real Testimonials
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TrustCommerce strives to be mindful of the importance of our customers and
their needs. We recognize this as one of the important aspects to our
business. We make every effort to provide quality products and services
consistent with the needs of our customers and all applications. We believe
that measure of a company is equated by the product that it produces, and the
level of satisfaction of the consumers that utilize the product. This
belief, combined with our appreciation for our clients, make all our hard
work worth it.
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"We've tried them all and TrustCommerce is by far the best and most reliable payment processor
available. The great thing about TrustCommerce is not their only the product, all though you could argue that
point, it's their professional and attentive staff. Supergo had minimal in-house resources i.e. me to
implement a new credit card processor; however, with TrustCommerce's help we implemented their services into
our online store, call center and retail stores. As many have come to know, this type of integration isn't
ever an easy task, but with the help of their team, the transition was a walk in the park.
No change is ever easy, but when you can save as much as we did, and receive so much in return, we were glad
to switch to TrustCommerce. Having one responsible party and one management tool for all of our credit card
processing needs was a tremendous success. We save over $100k dollars a year since switching to
TrustCommerce."
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- Oliver Danner
Chief Technical Officer
SuperGo Bike Shops
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Operating since 1971, SuperGo Bike Shops is rated as one of the top bike retailers in
the United States and has annual revenues of over $40 million. SuperGo uses
TrustCommerce's payment services for its five retail locations, its mail order
center, and an online store at www.supergo.com.
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"For 2 years now, we have worked with TrustCommerce and have been
completely pleased with their knowledge, customer support, and
professionalism. They set up our processing so thoroughly from the
beginning, that we rarely have need to call upon their customer
support. However, when questions arise, we are able to just email or
call and have a response within minutes to address our issues. Our
company has saved countless costs in man hours and been able to
maintain a happy customer base on the auto pay processing side of the
business, since we have changed over to TrustCommerce. This is an
excellent company from top to bottom!!"
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- Kristin Fedorowicz, Revenue Manager
ViaWest Internet Services, Inc.
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ViaWest specializes in delivering quality broadband access, web
hosting, colocation and a variety of managed service offerings to
small and medium-sized businesses. From 1999 to 2000, ViaWest grew
primarily through the acquisition of 12 local Internet Service
Providers in four Western US States - Colorado, Arizona, Utah and
Nevada. In March 2002 ViaWest announced profitability.
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"I must say that the payment gateway is working perfectly! I
haven't had to e-mail you since we launched our site because there
have been absolutely no problems. This has been by far the most
hassle-free part of our e-commerce solution, thanks guys!"
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- Fred Harju, Software Developer
Xandros Corporation
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Based on the former Corel Linux OS, Xandros marks the
first true collaboration of ease of use philosophy and ground-breaking
technology aimed at the creation of a complete Linux
desktop solution.
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"I'm beyond impressed - thanks so much for turning this around like
lightning!"
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- Denise Dean, Cash Manager
Shurgard Storage, Inc.
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Shurgard builds and manages top-quality storage centers across
the US, Belgium, Denmark, France, Sweden, The Netherlands, and the United
Kingdom. Shurgard has over 450 locations worldwide, revenues of $197
million in 2000, and is publicly traded on the New York Stock Exchange
under the ticker symbol SHU.
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"TrustCommerce has not only enabled Motivational Fulfillment to process our
existing orders more efficiently, but they have also allowed us to utilize their
expertise to attract new customers for MFPS.
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Their ability to design and implement new systems for our company has given us the
opportunity to cashier and process tens of thousands of more orders per day.
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We feel that their understanding and grasp on both conventional programs and
e-commerce programs gives MFPS a distinct advantage in the fulfillment industry."
- Hal Altman, President
Motivational Fulfillment and Packaging Services, Inc
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MFPS was founded in 1977 to bring the direct response industry a progressive
and modern method of mail order fulfillment. Client list consists of
companies such as Citibank, Discovery Channel, HSN Direct, JC
Penney, Activision, Mobil, Texaco, and Sears.
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"It's been a great experience doing business with TrustCommerce. At
MandrakeSoft, we believe that open source solutions are the best way to do
business. We were delighted to find out that your merchant processing
solution is fully open source and that we are able to not only use it
ourselves, but to include your offering in our software distribution
worldwide.
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We find your service to be excellent. We look forward to working
with you to bring more open source solutions to the world..."
- Daniel Morales, VP of US Operations
MandrakeSoft
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The Linux-Mandrake distribution became the leader in US retail sales last
year (PC Data). Born on the Internet in late 1998, MandrakeSoft established
headquarters in the United-States, Quebec, the UK, France and Germany.
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More testimonials...
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"Once again, you guys have impressed me and verified my decision to do
as much business with you as possible."
- Dave Whitinger, Standard Out
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"I wish to thank you for all of your work on our behalf. You were attentive
to my needs and concerns; during every step of the process, all of you gave
us the personal attention we needed, when we needed it!
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As we set our sight forward, I am looking toward a long, successful venture.
Please pass on our gratitude to your teams. It was evident to me that much
time was spent by many individuals to hash out agreements, develop and
execute the interfaces, and produce good documentation to work people
through the application process"
- Norman Discher, Chesapeake Diaper Co.
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"It is a real pleasure working with you."
- Annie Jasper, Auric Systems International
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"Thanks as always for the great service. What a difference from our account with
Verisign!"
- Doug Friend, Register4less.com
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"I want you to know that I truly appreciate your help in resolving the issue.
My experience with TrustCommerce has always been excellent and value that
relationship. I have gone from recommending TrustCommerce to requiring
TrustCommerce for all new projects that I develop."
- Paul Dumais Moose Factory
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"I am very impressed with how easy that was to implement and was very pleased
that I could keep the Mal's shopping cart. Thanks for helping me to make a
smooth transition."
- Debbie Spaulding, Puppets for Ministry
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CISP/PCI Compliant Service Provider
Our thoughts and prayers are with our family and friends abroad.