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Latest News: The Front Door of Healthcare Isn’t What You Think: How the Patient Payment Experience Defines Loyalty

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Seamless EHR-Based
Patient Payment Integration

Why Native EHR Integrations Matter

EHR integration brings payment processing directly into your Electronic Health Record (EHR) system. This means credit cards, ACH, and digital wallet transactions happen within the same workflows your staff already uses. The result: fewer errors, fewer duplicate entries, and payments tied instantly to the right patient account.

The value it delivers:

  • Streamlined Operations – Automate payment capture and posting to reduce manual work and accelerate the revenue cycle.
  • Enhanced Patient Experience – Deliver simple, one-stop payment options across check-in, portals, and online tools to meet patient expectations and improve collections.
  • Improved Accuracy & Compliance – Minimize errors and lower compliance risks while increasing staff efficiency.

TrustCommerce EHR Integration Benefits

With 25+ years of healthcare payment expertise, TrustCommerce helps providers simplify, secure, and unify patient payments across every touch point. Key advantages include:

Centralized Payments

One payment platform for EHR, portals, kiosks, and engagement tools.

Omnichannel Flexibility

Patients can pay anytime, anywhere using their preferred payment method: cards, ACH, HSA/FSA, digital wallets including PayPal, Apple Pay, Google Pay.

Security & Scalability

Tokenization, validated encryption, and PCI scope reduction help keep data secure.

Enable Secure Patient Payments

Accept secure, compliant patient payments within Epic, Veradigm, and athenahealth—without disrupting your existing EHR workflows.

Epic EHR Integration

TrustCommerce enables secure, seamless patient payments directly in Epic, including modules like MyChart, Willow Ambulatory, Welcome, and Resolute. Improve patient convenience, reduce PCI scope, and simplify compliance.

Key Benefits:

  • Streamlined Operations – Automate payment capture and posting to reduce manual work and accelerate the revenue cycle.
  • Enhanced Patient Experience – Deliver simple, one-stop payment options across check-in, portals, and online tools to meet patient expectations and improve collections.
  • Improved Accuracy & Compliance – Minimize errors and lower compliance risks while increasing staff efficiency.
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Veradigm Integration

TrustCommerce integrates natively with Veradigm Practice Management Veradigm FollowMyHealth and Practice Fusion, a Veradigm Network Solution. This enables secure patient payments directly within your existing EHR and patient engagement workflows.

Key Benefits:

  • Frictionless Payment Posting – Payments apply instantly to patient accounts, saving time and minimizing manual tasks.
  • Built-In Security & Compliance – Validated P2PE and encrypted devices keep data safe and out of your network.
  • Proven Partnership With over a decade of collaboration, TrustCommerce offers deep expertise and responsive client support.
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athenaIDX Integration

TrustCommerce connects directly with athenaIDX to deliver secure, efficient credit card and digital payment processing. Providers gain centralized operations, simplified compliance, and improved patient convenience.

Key Benefits:

  • Omnichannel Payments – Manage front-desk, back-office, and online transactions in one unified interface.
  • Flexible Integration – Extend payment capabilities to kiosks, IVR, and patient engagement tools with adaptable methods.
  • Simplified Compliance – Reduce PCI scope while maintaining strong security standards.
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Get the Guide

Discover five critical benefits providers gain by centralizing all patient payments with TrustCommerce.

healthcare payment integration ebook cover