For the latest insights on delivering a more modern financial experience, be sure to check out our blog. Here you’ll find helpful news and solutions in digital payment, healthcare, security and of course, the TrustCommerce platform.
If you’ve ever spotted a small service fee on a bill or receipt, whether at a restaurant, concert, or even your doctor’s office, you’re not alone. These added fees are becoming increasingly common across industries, including healthcare. For providers, they can help offset rising operational costs, but if applied incorrectly, they may create compliance risks. […]
Healthcare providers invest in a wide array of digital payment options, for example online bill pay, card-on-file, digital wallet, to give patients a more retail like payment experience. Despite overwhelming evidence in favor of digital healthcare payments, 65% of small healthcare providers are still concerned about patient adoption. However, there’s a significant disconnect: 77% of patients believe digital payment options would benefit them. Why the Disconnect? Awareness Is the Missing […]
Demystifying Healthcare Payments: Complexity, Change, and What’s Next For patients, paying for healthcare rarely feels simple. Bills often arrive weeks or even months after care, with little clarity about what’s owed. Behind the scenes, insurers, providers, and financial intermediaries manage one of the most complex payment ecosystems in the U.S. economy. The good news? New […]
There’s a lingering assumption in healthcare that older adults aren’t interested in digital healthcare payments. But the data tells a different story. Today’s seniors are more tech-savvy than ever, and when it comes to paying for care, they want the same flexibility younger generations expect. A recent TrustCommerce survey of 400 U.S. healthcare consumers confirms […]
By Heather Randall, PhD, Chief Compliance Officer at TrustCommerce, a Sphere Company Too often, data breaches occur because of simple, unintentional actions by employees. That’s why implementing cybersecurity best practices is essential for reducing risk and preventing breaches in 2025, when the threat landscape is more sophisticated than ever. For many of us, it is […]
Cybercriminals are zeroing in on healthcare, and the consequences are severe. In 2024, the average cost of a healthcare breach reached $9.8 million—higher than any other industry. But behind every data point is a patient, a disrupted care team, and a hospital system scrambling to restore operations. Security isn’t just a technical issue. It’s a […]
In today’s digital-first healthcare environment, patients expect seamless, secure, and flexible payment experiences—just like those offered in retail. Enter Cloud Payments by TrustCommerce—a cloud-based, next-generation payment platform. Cloud Payments streamlines deployment and reduces IT burden by eliminating the need for locally installed software. With full support for validated point-to-point encryption (vP2PE), it enhances transaction security […]
Healthcare data breaches cost organizations an average of $10.9 million in 2023 — a staggering 53% increase over the previous three years. As healthcare organizations increasingly handle sensitive financial information, protecting patient payment data has become a fundamental priority. Here’s what healthcare providers need to know about securing their patients’ sensitive information. Understanding the Stakes […]
The healthcare technology landscape continues to evolve rapidly, as highlighted by the recent ViVE 2025 and HIMSS25 conferences. These events bring together top executives, technology providers, and industry leaders to discuss emerging trends, share innovations, and address critical challenges. While both ViVE 2025 and HIMSS25 cover similar themes, they attract different but complementary audiences. ViVE […]