Latest News: What Healthcare Payments Can Learn from Retail Experiences

Patient Experience

Chicago, IL (December 22, 2025) — TrustCommerce®, a Sphere company and leading provider of end-to-end integrated healthcare payment and security solutions, today announced the release of a new KLAS First Look report highlighting strong early results and customer satisfaction for TrustCommerce’s Cloud Payments solution. In the report, “Cloud Payments by TrustCommerce 2025: Enabling Seamless & […]

Chicago, IL (December 2, 2025) — TrustCommerce®, a Sphere Company and leading provider of end-to-end integrated healthcare payment and security solutions, today announced it has teamed up with Qure4u, a recognized leader in digital health solutions, to deliver a unified patient payment experience for providers using athenaIDX. By integrating TrustCommerce’s secure payment technology with Qure4u’s […]

Chief Product Officer of TrustCommerce, a Sphere Company, to contribute expertise in payments innovation. Chicago, IL, October 23, 2025 — TrustCommerce®, a Sphere Company and leading provider of end-to-end integrated healthcare payments and security software, today announced that Chief Product Officer Johnathan (John) Welch has joined the Technology & Innovation group of PAX Technology’s Steering […]

“Demystifying Healthcare Payments: A Practical Overview” explores industry-specific models, market shifts, and key trends shaping patient payment solutions.  Chicago, IL, September 11, 2025 — TrustCommerce®, a Sphere Company and leading provider of end-to-end integrated healthcare payments and security software, in partnership with FinMed Partners, a healthcare payments advisory and management consultancy, has published Demystifying Healthcare […]

TrustCommerce study reveals consumers strongly prefer digital payment methods for medical care Chicago, IL, August 13, 2025 — Nearly 60% of older consumers are at least somewhat comfortable using digital payments for healthcare, according to the results of a survey conducted on behalf of TrustCommerce®, a Sphere company, a leading provider of end-to-end integrated healthcare […]

Healthcare financial technology company wins for Cloud Payments solution Chicago, IL, May 8, 2025 — TrustCommerce®, a Sphere Company and leading provider of end-to-end integrated healthcare payments and security software, today announced that it has been selected as winner of the “Healthcare Payments Innovation Award” in the 9th annual MedTech Breakthrough Awards program conducted by […]

In an article featured in DOTmed HealthCare Business News, “Financial wellness as a critical social determinant,” Ryne Natzke, TrustCommerce’s Chief Revenue Officer, examines the growing impact of medical debt as a social determiant of health (SDoH). He explores how providers can address this issue through price transparency, AI to identify at-risk patients, and flexible payment […]

In an article featured in HIT Leaders & News, “Rethinking Revenue: Ryne Natzke on the Cloud, Consumerism, and the Future of Patient Payments,” Ryne Natzke, TrustCommerce’s Chief Revenue Officer, discusses the increasing trend of using cloud-based systems for patient payments. He also emphasizes the importance of seamless integration and highlights how healthcare providers should consider […]

In an article with Medical Economics, “The digital transformation in health care payments,” TrustCommerce’s Chief Product Officer, John Welch, explores the changing landscape of healthcare payments and the growing demand for secure, retail-like payment methods. Welch discusses key trends, including the rise of digital payments and strategies for improving the patient financial experience. Read the […]