3 Reasons to Accept Patient Payments Via Apple Pay & Google Pay

Person holding a cell phone of a healthcare engagement app to pay a medical bill

The TrustCommerce platform delivers innovative payment options to our clients, especially in the healthcare space. That’s why we are proud to announce our ability to support Apple Pay and Google Pay payments through our MyChart integration.

It’s no secret that patients have been responsible for greater out-of-pocket costs over the past several years, largely due to the increase in high deductible health care plans (HDHPs). Healthcare providers have been forced to reconsider the traditional payment methods that have resulted in a patient payment collection crisis for many. With rising provider bad debt and patients frustrated over surprise bills, the healthcare industry is realizing what retailers already knew: delivering the payment options consumers want leads to quicker payments.

Over 2 billion users across the globe are using mobile payment platforms as of 2022, with Apple Pay and Google Pay as the two most popular options. Enabling these payment options within Epic’s MyChart patient platform was a natural next step towards the more patient-centric payment experience modern healthcare consumers want.

Here are a few more reasons why accepting mobile payments is good for patients and providers:

1. Security: Accepting payments though mobile payments apps is more secure than other payment methods. Apple Pay and Google Pay use multiple layers of authentication to protect your sensitive payment data using features like PIN numbers and even biometrics. Mobile payment apps are even more secure than EMV chip card payments according to U.S. News and World Report.

2. Trust: Consumers already trust Apple Pay and Google Pay to help them make quick, convenient, and secure payment transactions across many other industries. Offering patients the option to pay through these trusted mobile platforms continues to build upon that consumer confidence and has the power to change patient attitudes and actions regarding paying their bills.

3. Speed & convenience: Apple Pay and Google Pay offer a more retail-like experience, allowing patients to pay instantly while the services received are fresh in their minds. That also means better cash flow for your organization.

Now that TrustCommerce, one of the most dependable names in healthcare payments, supports Google Pay and Apple Pay within Epic MyChart, what are you waiting for? It’s time to improve your patients’ payment experience. Your patients will thank you, and your organization will enjoy a boost to its bottom line.

Want to learn more? Visit our page in the Epic App Orchard or schedule a demo of our solution. 

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