For the latest insights on delivering a more modern financial experience, be sure to check out our blog. Here you’ll find helpful news and solutions in digital payment, healthcare, security and of course, the TrustCommerce platform.
There’s no doubt about it– over the last two decades, collecting payments from patients has become increasingly challenging. Part of the problem is rising patient out-of-pocket costs, which spiked by nearly 10% from 2020 to 2021, with these costs expected to rise by another 10% by 2026. According to an often-cited McKinsey study, 74% of […]
Anyone with a smartphone or video streaming service is no stranger to the concept of recurring payments. Oftentimes, recurring payments are associated with subscription services for everything from Netflix to family security apps like Life 360. While many consumers enjoy the convenience of a “set it and forget it” approach to billing and payment, others […]
How Sphere’s CloudPayments Answered the Need for Integrated Payment Solutions in the ISV/SaaS market We recently sat down with Curtis Bauer, Chief Innovation Officer of Sphere, to explore Sphere’s new product, CloudPayments. In this Q&A, he touches on ISV/SaaS providers’ pain points that lead to this innovative solution. In addition, he covers how it works […]
From soaring inflation to labor shortages to declining volumes and negative operating margins, providers and medical institutions are today confronted with an unprecedented combination of simultaneous financial and operational challenges. To overcome these financial and operational barriers, providers are increasingly adopting digital payment and patient engagement tools. These solutions not only improve the experience along […]
As healthcare payment processes have grown increasingly complex, challenging, and resource-intensive, it has become imperative that health systems and providers centralize payments with a single platform. The need for central payment processing has taken on greater importance recently as provider revenues have come under pressure from increasing labor costs, foregone elective procedures, and patients shouldering […]
If healthcare price transparency isn’t already at the top of most patients’ minds, it’s likely to be soon. The federal Hospital Price Transparency rule, which went into effect last year, is intended to make it easier for healthcare consumers to have price transparency – to shop and compare prices across hospitals, as well as estimate […]
By Curtis Bauer, Chief Innovation Officer of Sphere The only constant is change and the commerce landscape in during the pandemic put that axiom to the test. New payment types have taken hold, consumers are moving to digital payment methods, and core technology is seeing a shift. Healthcare providers and other businesses alike are laser […]
Here are 3 Ways to Improve the Patient Billing Experience Paying your medical bills has been a cringe-worthy experience for years. As a patient, you arrive to your provider’s office where you may or may not be asked to pay your co-pay because inconsistent collection of copays can be an issue due to insurance plan […]
The TrustCommerce platform delivers innovative payment options to our clients, especially in the healthcare space. That’s why we are proud to announce our ability to support Apple Pay and Google Pay payments through our MyChart integration. It’s no secret that patients have been responsible for greater out-of-pocket costs over the past several years, largely due […]