As healthcare payment processes have grown increasingly complex, challenging, and resource-intensive, it has become imperative that health systems and providers centralize payments with a single platform.
The need for central payment processing has taken on greater importance recently as provider revenues have come under pressure from increasing labor costs, foregone elective procedures, and patients shouldering an increasing portion of their own medical bills.
To overcome these barriers to growing revenues, many providers are looking for natively integrated patient payment providers such as TrustCommerce to simplify and streamline healthcare payment processing, allowing for limitless flexibility with payment functionality centralized across a wide range of applications, including front and back office, patient self-service, retail, parking, and pharmacy.
In the new eBook “Healthcare Payment Integration with TrustCommerce,” our experts discuss five critical benefits providers gain by integrating all healthcare payments with TrustCommerce, including:
- Achieve seamless integration with a single vendor: Consolidation with a single vendor such as TrustCommerce enables providers to have central payment processing across all touch points, driving cost savings, simplifying technical support, and strengthening financial reporting. Native integrations include leading electronic health records and practice management systems such as Epic, Allscripts, and athenahealth, to name a few, as well as financial engagement platform integrations.
- End-to-end payment technology: In some instances, providers contract with separate vendors to deliver payment gateway and merchant services, making financial reporting needlessly convoluted. By partnering with TrustCommerce, providers can reduce overall processing costs through bundling payment gateway and merchant services in a single platform and streamline financial reporting. In addition, TrustCommerce can assist with interchange optimization.
- Offer patients omnichannel healthcare payment options: Patients are consumers and expect to be able to pay their healthcare bills using their preferred method and payment type. An omnichannel approach allows healthcare payment acceptance in person at the point of service, online, via email, call center, interactive voice response, kiosks, payment plans or text message.
