TrustCommerce Chief Revenue Officer, Ryne Natzke, shares his perspective with Physicians Practice in the article, “Moving to Integrated Payments: A Roadmap for Health Leaders.”
In this article, Ryne outlines why health systems are struggling to collect patient payments and how modern, integrated payment technology can help close critical gaps in efficiency, security, and patient satisfaction. With patient responsibility rising and legacy systems holding many organizations back, integrating payments directly into existing EHR workflows has become essential to strengthening revenue cycle performance.
Ryne explains why modernization remains challenging for many healthcare organizations, despite clear patient demand for digital payment options, and highlights the financial risks of delaying change. He provides a practical roadmap for health leaders assessing their current systems, aligning stakeholders, and selecting payment partners capable of delivering secure, scalable implementations.
Key highlights from the article include:
- How outdated, manual payment processes delay collections and impact financial performance
- Why modern, integrated payment systems improve efficiency, accuracy, and workflow automation
- The role of compliance, tokenization, point-to-point encryption, and HITRUST certification in securing payment data
- What health leaders should prioritize when choosing a scalable, EHR-compatible payment technology partner
Read the full article on Medical Economics.
