Latest News: What Healthcare Payments Can Learn from Retail Experiences

payments

Demystifying Healthcare Payments: Complexity, Change, and What’s Next For patients, paying for healthcare rarely feels simple. Bills often arrive weeks or even months after care, with little clarity about what’s owed. Behind the scenes, insurers, providers, and financial intermediaries manage one of the most complex payment ecosystems in the U.S. economy. The good news? New […]

“Demystifying Healthcare Payments: A Practical Overview” explores industry-specific models, market shifts, and key trends shaping patient payment solutions.  Chicago, IL, September 11, 2025 — TrustCommerce®, a Sphere Company and leading provider of end-to-end integrated healthcare payments and security software, in partnership with FinMed Partners, a healthcare payments advisory and management consultancy, has published Demystifying Healthcare […]

Developed by TrustCommerce and FinMed Partners, this white paper examines the complex interactions among patients, providers, insurers, and financial institutions that define U.S. healthcare payments today. It explores why healthcare requires a distinct approach to payments, breaks down the structure of the ecosystem, and highlights seven trends reshaping patient–provider financial interactions. The white paper is […]

There’s a lingering assumption in healthcare that older adults aren’t interested in digital healthcare payments. But the data tells a different story. Today’s seniors are more tech-savvy than ever, and when it comes to paying for care, they want the same flexibility younger generations expect. A recent TrustCommerce survey of 400 U.S. healthcare consumers confirms […]

TrustCommerce study reveals consumers strongly prefer digital payment methods for medical care Chicago, IL, August 13, 2025 — Nearly 60% of older consumers are at least somewhat comfortable using digital payments for healthcare, according to the results of a survey conducted on behalf of TrustCommerce®, a Sphere company, a leading provider of end-to-end integrated healthcare […]

By Heather Randall, PhD, Chief Compliance Officer at TrustCommerce, a Sphere Company Too often, data breaches occur because of simple, unintentional actions by employees. That’s why implementing cybersecurity best practices is essential for reducing risk and preventing breaches in 2025, when the threat landscape is more sophisticated than ever. For many of us, it is […]

Cybercriminals are zeroing in on healthcare, and the consequences are severe. In 2024, the average cost of a healthcare breach reached $9.8 million—higher than any other industry. But behind every data point is a patient, a disrupted care team, and a hospital system scrambling to restore operations. Security isn’t just a technical issue. It’s a […]

In today’s digital-first healthcare environment, patients expect seamless, secure, and flexible payment experiences—just like those offered in retail. Enter Cloud Payments by TrustCommerce—a cloud-based, next-generation payment platform. Cloud Payments streamlines deployment and reduces IT burden by eliminating the need for locally installed software. With full support for validated point-to-point encryption (vP2PE), it enhances transaction security […]

Healthcare financial technology company wins for Cloud Payments solution Chicago, IL, May 8, 2025 — TrustCommerce®, a Sphere Company and leading provider of end-to-end integrated healthcare payments and security software, today announced that it has been selected as winner of the “Healthcare Payments Innovation Award” in the 9th annual MedTech Breakthrough Awards program conducted by […]