Modernizing the customer payment experience isn’t important just for banks; it’s essential for healthcare providers, too. For patients, the healthcare payments experience can also lead to frustration. According to PYMNTS, 54% of consumers have dealt with at least one pain point during the payment process. Specifically, 76% of consumers report receiving an unexpected bill and […]
In a featured article with HIStalk, “Readers Write: Payment Card Fees Explained,” Heather Randall, PhD, TrustCommerce’s Chief Compliance Officer, breaks down the different types of payment card fees and their purposes. Read the article “Readers Write: Payment Card Fees Explained.”
Collaboration with PayPal and TrustCommerce enables patients to pay using their PayPal digital wallet. Melville, NY, March 6, 2024 — TrustCommerce, a Sphere company and a leading provider of end-to-end integrated healthcare payments and security software, announced today that it is adding PayPal and Venmo, in the U.S., to its healthcare-focused payments platform, enabling providers […]
TrustCommerce is looking forward to exhibiting at the HIMSS 2024 Conference and Exhibition, taking place on March 11-14, 2024, at the Orange County Convention Center in Orlando, booth 1781. HIMSS24 is where healthcare technology companies come together to tackle some of the industry’s biggest challenges. Some of the key topics that will be focused on […]
The last few years have been financially challenging for healthcare providers across the board, but there are reasons for optimism as we begin 2024. Financial recovery: In November 2023, hospital operating margins stood at 2%, a significant improvement from -0.3% the prior December, according to Kaufman Hall’s December issue of the National Hospital Flash Report. […]
Healthcare providers today have a renewed focus on implementing health IT solutions that close gaps in the patient payment experience and create efficiencies for staff. TrustCommerce is excited to exhibit at ViVE 2024 in Los Angeles from Feb. 25 to 28, an event focused on advancing digital healthcare, and join in the conversation. We look […]
TrustCommerce is hitting the ground running at the beginning of 2024. We are excited to be participating in a number of events in the first quarter of the year, including ViVE 2024 and HIMSS 2024. In an era where patients expect a retail-like experience in healthcare, TrustCommerce solutions can help providers exceed their patients’ expectations. […]
TrustCommerce’s Chief Revenue Officer, Ryne Natzke, joined the Trending NOW podcast to discuss the impact of tech companies entering the healthcare space, the role of EHRs in healthcare payments, and the importance of offering flexible payment methods to patients. Healthcare NOW Radio Podcast Network · Trending NOW: Ryne Natzke, Chief Revenue Officer at TrustCommerce, a Sphere Company
Healthcare providers have been confronted with a slew of financial and operational challenges in 2023, including rising labor costs, razor-thin margins, and staff shortages. For example: A report from the American Hospital Association notes that healthcare providers are currently facing increasing costs associated with labor, drugs, and supplies and an overload of administrative activities related […]