Latest News: What Healthcare Payments Can Learn from Retail Experiences

Security

Artificial Intelligence, or AI, has been working in the background in most American’s lives for a while now, but has lately been receiving new buzz. This new attention is largely due to the popularity of generative AI such as ChatGPT. According to MLQ.ai, generative AI uses deep learning algorithms to learn patterns and features to […]

Healthcare data remains a prized target for cybercriminals for a variety of reasons, including its value on the black market, the explosion in health data, and the inherent vulnerabilities of healthcare IT systems. The cost of a healthcare data breach has increased 42% since 2020, according to IBM’s most recent annual report on data breaches. […]

By Heather Randall, PhD, CCEP Organizations rely on the ability to take online payments. However, online fraudulent activity and payment scams have been on the rise, causing significant hardship to businesses. According to Juniper Research, merchant losses to online payment fraud will exceed $206 billion cumulatively between 2021 and 2025. That means that companies relying on […]

The HIMSS Conference and Exhibition is just around the corner, taking place on April 17-20, 2023, at the iconic McCormick’s Place in Chicago. We are excited to attend HIMSS 2023 and chat about how Sphere can make the patient payment experience more efficient for healthcare providers and patients with our TrustCommerce and Health iPASS platforms. […]

Faced with a tsunami of exhausted resources, shortened staff, and squeezed margins, healthcare organizations are more vulnerable than ever to cyberattacks and the resulting healthcare data breaches. To earn and retain patients’ trust, it is vital that healthcare providers and their business partners protect sensitive payment and health data, which is often a target of […]

In the early years of electronic payments, full cardholder data (CHD) was often stored in the merchant system, whether this was for a one-time or recurring transactions. Merchants felt that it was necessary to have such data on hand to facilitate transactions, respond to cardholder disputes, run reports and similar functions. The challenge of course, […]