Latest News: What Healthcare Payments Can Learn from Retail Experiences

Security

In the article “For Providers, Lack of Payment Options Isn’t an Option” from Medical Economics, Anthony Lucatuorto, CEO of Sphere, powered by TrustCommerce, highlights the need for healthcare providers to modernize their payment systems and expand payment options. By doing so, providers can better align with rising patient expectations, enhance the overall patient experience, and […]

In an article for MedCity News, “Bridging Financial Services and Healthcare,” Johnathan Welch, Chief Product Officer at TrustCommerce, shares how insights from the financial sector are helping shape a more patient-centered healthcare payment experience. He discusses the importance of meeting consumer expectations through consistent, flexible, and technology-driven payment solutions, while navigating the complexities of EHR […]

In an interview with HIStalk, “HIStalk Interviews Anthony Lucatuorto, CEO, Sphere,” Anthony Lucatuorto shares how TrustCommerce is transforming the healthcare payment experience through seamless EHR integrations, support for digital wallets like Apple Pay and Google Pay, and secure tools like tokenization and account updater technology. He also touches on the importance of flexible payment options […]

In an article featured in DOTmed HealthCare Business News, “Financial wellness as a critical social determinant,” Ryne Natzke, TrustCommerce’s Chief Revenue Officer, examines the growing impact of medical debt as a social determiant of health (SDoH). He explores how providers can address this issue through price transparency, AI to identify at-risk patients, and flexible payment […]

In an article featured in HIT Leaders & News, “Rethinking Revenue: Ryne Natzke on the Cloud, Consumerism, and the Future of Patient Payments,” Ryne Natzke, TrustCommerce’s Chief Revenue Officer, discusses the increasing trend of using cloud-based systems for patient payments. He also emphasizes the importance of seamless integration and highlights how healthcare providers should consider […]

In an article with Medical Economics, “The digital transformation in health care payments,” TrustCommerce’s Chief Product Officer, John Welch, explores the changing landscape of healthcare payments and the growing demand for secure, retail-like payment methods. Welch discusses key trends, including the rise of digital payments and strategies for improving the patient financial experience. Read the […]

In an article with Healthcare IT News, “Health systems must secure patient-facing payments with latest tech, expert advises,” TrustCommerce’s Chief Product Officer, John Welch, discusses how healthcare providers can improve patient payment experiences by adopting secure, omnichannel payment solutions. Read the full article, “Health systems must secure patient-facing payments with latest tech, expert advises.“

eBook: Why Tokenization is Essential for Protecting Patient Payment Information Tokenization offers a secure and convenient way for providers to manage patient payments by replacing sensitive card information with non-sensitive tokens. This strategy ensures compliance with PCI DSS regulations and allows for safe storage of payment details for future transactions. Providers can offer patients a […]

2024 is beginning like many other years before it. Holiday treats are replaced in stores with protein shakes and new workout equipment. Everyone is making resolutions to eat healthier, exercise more, drink less. While the typical resolutions are worthy goals, they often are forgotten as the calendar pages flip past. This February, rather than simply […]